What we offer

Click on each service to read more.

One-time services

Online Presence & Directory Audit Complimentary

A full check of where your business shows up online — Google, Yelp, Facebook, and dozens of other directories customers use to find and vet local businesses. You'll get a clear picture of what's working, what's inconsistent, and what's costing you visibility, at no cost and no obligation.

GBP Full Optimization

Your Google Business Profile is often the first thing a potential customer sees before they ever visit your website. This makes sure it's fully built out — accurate categories, a clear description of what you do, your service area, and photos that make a strong first impression — so you show up more often and look credible the moment you do.

Directory Cleanup & Citation Correction

Your business name, address, and phone number need to match exactly across every directory customers (and Google) check. Inconsistent or outdated listings quietly hurt your visibility and can send customers to the wrong number or address. This gets everything corrected and aligned.

Review Generation Automation Build

More reviews, generated consistently, build the trust that turns browsers into calls. This sets up a system that reaches out to happy customers at the right moment to ask for a review, and helps you stay on top of responding to the ones that come in.

Business Communications System Setup

The foundation for staying responsive to leads — a dedicated business line, a simple way to track every customer interaction, and email that reliably reaches inboxes instead of spam folders. This is what makes fast, professional follow-up possible.

Missed-Call Text-Back Automation

When you can't pick up because you're on a job site, this instantly sends a text back to whoever called, so they know you saw it and aren't left waiting. It keeps leads from calling the next business on the list.

New-Lead Auto-Response Workflow

The moment someone reaches out through your website or Google listing, they get an immediate reply confirming you got their message. It keeps new leads engaged in the time between when they reach out and when you're free to respond personally.

Website Optimization Package

Improvements to a site you already have — making sure it tracks visitors, offers an easy way to chat or ask questions, and has the pages customers and Google expect to see. Built to make your existing site work harder without starting over.

Social Media Profile Setup

A clean, professional Facebook and Instagram presence for your business, set up or cleaned up and consistent with your brand — often the second place customers check right after Google.

Local Services Ads Account Setup

Getting your business qualified and set up to appear at the very top of Google results with the “Google Guaranteed” badge — one of the highest-trust placements available for local service businesses.

Call Tracking Number Setup

A dedicated number that shows you exactly which marketing efforts are actually bringing in calls, so you know where your leads are really coming from.

Referral Program Design

A simple, structured way to turn happy past customers into new business — built and ready to use, not just an idea on paper.

Monthly services

Ongoing, month to month
GBP Post Management

Weekly posts to your Google Business Profile keeping your listing active and current — showcasing recent work, offers, and updates so customers see a business that's engaged and thriving.

Social Media Content & Posting

Weekly posts to your Facebook and Instagram, keeping your business visible and top-of-mind between jobs without you having to think about content.

Reputation Management

Ongoing attention to your reviews — making sure every one gets a timely, professional response, and keeping a steady stream of new reviews coming in from recent customers.

Directory & Citation Monitoring

Continuous checks to catch and fix any new incorrect or duplicate listings before they can confuse customers or hurt your visibility.

Local Services Ads Management

Ongoing management of your Google Guaranteed ads to keep your budget working efficiently and your leads high-quality. Ad spend is billed directly by Google to you — never marked up or held by Knoll Peak.

Google / Facebook Ads Management

Hands-on management of your ad campaigns to keep performance improving month over month. Ad spend is billed directly by the platform to you — never marked up or held by Knoll Peak.

Website Maintenance

Ongoing updates and small changes to your site, so it stays accurate and current without you needing to touch a thing.

Photo Refresh

Regularly updated photos across your online listings, keeping your business looking active and current to anyone checking you out.

Competitor Tracking

A regular eye on how you stack up against other businesses in your area, so you always know where you stand.

Monthly Reporting & Strategy Call Complimentary

A monthly conversation covering how things are performing and what's next — included at no extra cost for any client on a recurring service.

Local search performance reporting

Get in touch with me at thomas.packard@knollpeakdigital.com to discuss what's best for your business.

Start with the free audit.

We'll show you exactly where your business stands online — no cost, no obligation.

Get in touch